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Not satisfied with your purchase after all? Incorrect delivery? We are sorry to hear about that. Please contact us. We will do our upmost to solve the problem for you. It is possible to return the product.

Our conditions for returns

  • The products are complete, undamaged and unused
  • Returns are well packed in their original packaging and box
  • The product has not been custom made for you

The return process

  1. Contact us to request a return. See the contact page for our contact details.
  2. Please mention you would like to return a product and describe the reason for returning.
  3. Mention your invoice number, name and address. Add a phone number/email adress, so we can contact you.
  4. You will receive a return ticket from our delivery service. You can place this ticket on the original packaging to return the product.
  5. As soon as we received the products, we will check them them to make sure the product is complete and undamaged.
  6. Your request for a return is completed. The money will be transferred to your bank account as soon as possible.